Visiting a Detainee

Social Visiting Times:
1.30pm - 8.30 pm every day of the year
Only 3 visitors are permitted to see a Detainee at any one time. Children under 18 years of age must be accompanied by an adult and be a close relation of the Detainee.

Changes to Booking of Transport for Visits at Dungavel IRC

From Monday 12th January 2015 visitors to Dungavel will be able to book transport to the centre. Any visitor requiring transport to Dungavel IRC will be picked up from Hamilton Bus Station or Hamilton Central Railway Station by the centre transport and taken to the centre. Following their visit they will be taken back to either the train or bus station.

There are a number of options on how to book transport:

Detainees: Detainees can book transport for their visitors in the ILC. Detainees should inform the officer in the ILC of the names of their visitors requiring transport and their time of arrival at Hamilton Bus Station or Hamilton Central Train Station. The officer will then book the transport for your visitor. At the end of your visit your visitors will be taken back to the bus or train station. Please ensure that you make your booking at least 24 hours in advance to ensure arrangements can be made.

Visitors:

Via email: A dedicated email address has been set up. Please contact dgvisits@geogroup.co.uk and provide the name of the Detainee you will be visiting, the names of the visitors requiring transport and their time of arrival at Hamilton Bus Station or Hamilton Central Station, a contact mobile telephone number would also be helpful in case of issues on the day. Your transport will be booked and a confirmation email will be sent. At the end of your visit you will be taken back to the bus or train station. Please ensure that you make your booking at least 24 hours in advance to ensure arrangements can be made.

Via Telephone: Please contact Dungavel IRC via 01698 935 000 extension 200, provide the name of the Detainee you will be visiting, the names of the visitors requiring transport and their time of arrival at Hamilton Bus Station or Hamilton Central Station, a contact mobile telephone number would also be helpful in case of issues on the day. Your transport will be booked and a confirmed to you. At the end of your visit you will be taken back to the bus or train station. Please ensure that you make your booking at least 24 hours in advance to ensure arrangements can be made.

Please note that there is no change to the advertised visits times. While every effort will be made to accommodate all requests there may be times where prior bookings clash with your requests, Dungavel IRC will attempt to minimise any waiting necessary at pick up points.

Legal Visiting times:
9am - 12pm and 1.30pm - 9.00pm

Legal visitors (solicitors and Home Office officials) must pre-book by:

  • Faxing 01698 395067
  • Submitting an online request

Visitor Identification
Visitors must being 2 types of identification with them on their first visit:

  • Photograph identification (e.g. valid passport)
  • Proof of address (e.g. recent utility bill).

Visitors must also bring identification for any children such as a passport or birth certificate.

The information provided will be processed by the Home Office in accordance with the Data Protection Act 1998. The Home Office is the data controller in relation to the information provided by visitors.

All visitors will be photographed on entry and must also provide a biometric finger scan for identification purposes.